WAVEFIELD Refund Policy

Introduction

At WAVEFIELD, we value our customers and aim to ensure satisfaction. This refund policy explains the circumstances under which we offer refunds, replacements, and other solutions.

Eligibility for Refunds

Refund requests can be made within 30 days of purchase. To be eligible, the item must be unused and in the same condition that you received it. It must also be in the original packaging. Proof of purchase is necessary.

Non-refundable Items

• Gift cards
• Downloadable software products
• Certain health and personal care items

Refund Process

To initiate a refund, contact us at [email protected]. Once confirmed, we will guide you on the next steps. Refunds will be processed within 5-7 business days after approval.

Late or Missing Refunds

If you haven’t received a refund yet, please check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. If you've done all this and still have not received your refund, please contact us.

Contact Information